According to OpenAI, LSEG is using OpenAI to scale trusted AI across its global business. The case study frames the work as moving "from data to decisions," with AI supporting faster insight generation and shorter release cycles.
The report also notes that 4,000 employees are being empowered through the initiative, but it does not include implementation details or specific performance metrics.
With only one source available, there is no independent account to compare. These claims represent OpenAI's description of LSEG's adoption rather than a third-party assessment.