OpenAI has published two academy lessons on ChatGPT Work, one aimed at sales teams and one at data science teams. The sales lesson details workflows for pipeline briefs, meeting prep, account plans, forecast reviews, and deal diagnosis. The data science lesson details workflows for root-cause briefs, KPI memos, scoped analyses, and dashboard specifications.
The two guides agree on the core premise: ChatGPT Work is best understood through practical, task-level workflows rather than as a general-purpose assistant. They differ in the tasks they emphasise, reflecting the distinct outputs each team needs. Sales workflows focus on decision support around deals and forecasts, while data science workflows focus on analysis, documentation, and dashboard planning.
Both sources are instructional and do not compare ChatGPT Work with other tools or offer performance benchmarks. They are best read as playbooks for teams already using or evaluating the product.