Airbnb is codifying a limit on the chores hosts can demand from guests before checkout. Under the updated policy, hosts may only make "reasonable" requests, and cannot ask guests to complete tasks that "would typically be performed by a cleaner," such as stripping beds, washing and putting away dishes, or hauling trash off-site. The change applies to reservations made on or after November 20, and hosts are barred from sneaking extra rules into messages, signs, or separate contracts.
All four sources agree on the core policy and its effective date, but they differ on emphasis. TechCrunch and WIRED highlight the backlash in Airbnb's host forums, with some hosts saying they may withdraw listings or organize a strike. Engadget and The Verge focus on the new "rules and requests" section and examples of acceptable requests, like gathering used towels or putting dirty dishes in the sink. WIRED also reports that Airbnb's interface is already blocking some hosts from saving prohibited chore requests.
The move is the latest step in Airbnb's effort to address guest complaints about cleaning fees and checkout labor. TechCrunch notes the company previously began displaying total prices by default in 2025. Hosts argue the policy erodes the personal-home distinction that sets Airbnb apart from hotels, while guests counter that paying a cleaning fee should not come with a to-do list. Airbnb says violations could lead to warnings, listing removal, or a ban from the platform.