Amazon has moved to block Meta's Muse AI agent from shopping on its website, according to reports from Engadget and The Verge. The block began appearing for Muse users on Sunday, with a popup message stating that "continued access by an unauthorized AI agent violates Amazon's Conditions of Use."
Amazon has framed the decision as a safety measure, with Engadget reporting that the company considers Muse a safety risk. The Verge's report, which cites GeekWire, focuses on the popup notification as the immediate sign of the block. Both sources agree on the core fact: Amazon is preventing Meta's AI agent from completing purchases on its platform.
While the two reports align on the block itself, they differ slightly in emphasis. Engadget highlights Amazon's stated safety rationale, while The Verge emphasizes the policy-violation language shown to users. Together, they suggest Amazon is tightening control over AI agents operating on its marketplace.