Amazon is reportedly equipping delivery drivers with smart glasses that take photos 'almost constantly' while in use. According to The Verge, citing Bloomberg, a single driver's typical shift could produce several thousand captures, which Amazon plans to upload to its AI Wellspring platform. The company says the data is meant to 'enhance the delivery process,' not for surveillance.
Privacy protections are limited. Amazon's Viraj Chatterjee told Bloomberg that the company 'haven't thought about' customer opt-out. Amazon will blur people and license plates before human review, and says images could be obtained with a warrant, but it would not say how long it stores them. Customers will not be able to view or request deletion of images of themselves or their property.
Amazon says it plans to deploy 20,000 more pairs of glasses by the end of 2027; drivers in a pilot have already made more than 275,000 deliveries. The report notes that drivers have previously raised concerns about AI cameras in vehicles, including issues with seat-belt detection and leaked footage.