Intellias has launched Agentic ServiceOps, a managed IT service that applies governed agentic AI across IT service management (ITSM) and IT operations management (ITOM). The offering spans from the service desk to the underlying infrastructure, according to the company.
The service is designed to help organizations resolve more IT work end to end. By embedding governance into the agentic AI approach, Intellias aims to address operational workflows across both service and operations management.
As the sole source for this announcement, no independent details or differing perspectives were provided. The description reflects the company's own positioning of the new service.