Microsoft has confirmed that some Windows users are experiencing desktop loading problems, such as black screens, after installing the August 2026 preview updates and subsequent updates. The acknowledgment comes after user reports of the issue, with the company stating it is investigating the root cause.
According to BleepingComputer, the issue appears to be triggered by the preview updates, and Microsoft has not yet released a permanent fix. Users affected by the black screen may need to use workarounds, such as restarting the explorer.exe process or rolling back the updates, though Microsoft has not officially recommended these steps.
The company has not disclosed how many users are affected or provided a timeline for a resolution. Until a fix is available, users who have not yet installed the updates may want to postpone them, especially if they rely on their desktop for critical work.